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Labour protection for delivery riders remains controversial in Hong Kong. Critics cite higher corporate costs and potential impacts on catering businesses, yet the rights and safety of riders cannot be sidelined. When Deliveroo left Hong Kong in 2025, 200 full-time staff received severance pay, but 12,000 self-employed riders were left with nothing. Some injury claims became unenforceable once the platform closed.

This is not an isolated case: commercial insurance offered by local delivery platforms frequently provides compensation far below the statutory standard set by the Employees’ Compensation Ordinance.