Hello Michael,
Thanks for writing to us.
To help you with your concerns, we need to check your settings. I would request that you please share the admin login details. Meanwhile, I would suggest you troubleshoot a few of the common issues before we investigate your settings. Please share your details in a secure note. Please provide the following details
WordPress Login URL
Admin-level username and password
Exact page URL
You can find the Secure Note button at the bottom of your posts
secure-note1040×250 15.3 KB
Thanks
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