iPhone 16 promax esim didn’t work

Дата публикации: 17-10-2026 16:49:22

I changed my sim to an eSIM and kept my number but my phone now isn't working. I've been on to sky on 3 separate occasions (now totalling around 4hours) and am no further forward as each time they want to send me a verification code to my phone- and it's not working. They then ask for the sky q box code which I give them and they say that's incorrect. Whilst on at least 2 calls I've been on to the sky q dept who have confirmed the sky q box number is the right number.  how can I get my phone to work when sky have just been passing me around from pillar to post.  does anyone have any ideas to help please. 

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