TungSahuur

5 discussion posts

When utilising Alt+Tab and in a fullscreen borderless game like Escape from Tarkov and League of Legends, pressing alt+tab will instantly close the dialogue. This does not occur in Overwatch.
When holding Alt down, it will continously flicker. Sometimes when spam clicking to alt tab it will randomly get fixed. I have attached a video of what happens when holding down alt using Current Monitor + Current Windows.

So far, the only configuration in which this does not occur is Show on All Monitors, Show Current Windows Only in which it will close the first time, but will work on the second attempt and beyond but this behaviour resets when you tab out. In this mode however, you cannot change the selected window with Tab.

Sometimes, I have been able to fix this by spamming the alt+tab or by changing to fullscreen and back but it is not replicable nor does it happen often.

This behaviour happens on 12.0.2 and 12.1 Beta v3

I tested this with League of Legends here but I can't reproduce it. Could you send me a debug log? Here are the steps:

• On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and then click "Clear Log"
• Reproduce the issue and note the time so we'll know where to check in the log file
• Click the "Export Info to File" button on the Settings > Troubleshooting tab
• Reply with the file attached
• Disable debug logging after sending the log

TungSahuur

5 discussion posts

I start to alt tab at about 17:13:20 and it goes almost until the end of the log
I will note that previously it was working fine and I had to restart in order to recreate the bug again

• Attachment [protected]: DisplayFusionDebugInfo.zip [93,811 bytes]

Could you set the "Log Level for Hooks" advanced setting to "1", and then reboot and grab a new log?

TungSahuur

5 discussion posts

• Attachment [protected]: DisplayFusionDebugInfo.zip [74,554 bytes]

It doesn't look like that log has any lines from the advanced setting, could you reboot and grab a fresh log?

TungSahuur

5 discussion posts

• Attachment [protected]: DisplayFusionDebugInfoInitial.zip [68,927 bytes]

• Attachment [protected]: DisplayFusionDebugInfoLatter.zip [74,084 bytes]

Yep it looks like you have it set correctly, I'll pass it over to our developers to have another look at and keep you posted.

Thanks!

I'm sorry for the delay, things are quite busy during the summer but we still have this on the list for testing next week. Thanks!

Hello, would you be able to give this new 12.1.2 Beta 1 a try? If you're still having the same issue can you submit another log just like before with the hook log level set to 1? Thanks!

https://www.displayfusion.com/Download/Beta/

TungSahuur

5 discussion posts

• Attachment [protected]: DisplayFusionDebugInfo.zip [62,764 bytes]

We have been digging through the log file and trying to replicate the issue but so far we're unable to. We're happy to continue digging and we are up to Beta 4 now which is worth trying to see if it helps. Thanks!