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СпутникиРНSpaceXРоскосмосNASACustomer journey mapping is evolving fast as privacy shifts, new touchpoints, and data silos reshape how brands reach consumers. Marketers may need to rethink collaboration and personalization strategies to keep pace with an increasingly fragmented path to purchase.
By Josch Chodakowsky, Joanna Fragopoulos   July 30, 2026
Customer journey mapping is evolving fast as privacy shifts, new touchpoints, and data silos reshape how brands reach consumers. Marketers may need to rethink collaboration and personalization strategies to keep pace with an increasingly fragmented path to purchase.
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