hi @Jacqueline6565
Can watch Satellite TV Ok - I suspect you can ?
I have not had SKY HD for several years but IIRC Interactive services rely on your internet connection - as does your separate Netflix account
I suspect your problem is with your internet connection from both your SKY HD box & TV (assuming that is where you have your Netflix app)
Have you tried restarting your Broadband router ?
| # | Наименование новости | Тональность | Информативность | Дата публикации |
|---|---|---|---|---|
| 1 | Re: Can’t get onto Interactive services - week 4 problem | 0 | 11.77 | 20-09-2026 |
| 2 | Re: Can’t get onto Interactive services - week 4 problem | 0 | 11.82 | 20-09-2026 |
| 3 | Re: Can’t get onto Interactive services - week 4 problem | 0 | 10.05 | 20-09-2026 |
| 4 | Re: Can’t get onto Interactive services - week 4 problem | 0 | 10.83 | 20-09-2026 |
| 5 | Re: Can’t get onto Interactive services - week 4 problem | 0 | 10.88 | 20-09-2026 |
| 6 | Re: Internet | 0 | 5 | 28-06-2026 |
| 7 | Re: After Power and Openreach Outage, half my devices can't connect to the internet | 0 | 5 | 28-06-2026 |
| 8 | Re: I have no satellite connection | 0 | 6.47 | 20-09-2026 |
| 9 | Re: Broadband not working | 0 | 7 | 28-06-2026 |
| 10 | Re: cannot use television as NOT PROGRAMMED sign on screen | 0 | 7.67 | 20-09-2026 |